21st Century Communications
The speed, range and quality of organizational communications have been revolutionized by dramatic increases in technological capability. And the revolution isn’t over.
Our Price:
£9.99
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A sample 'granule' from the SUMMIT Series
This FREE granule, downloadable in pdf format, gives an idea of the style and content of the SUMMIT Series CD and its modules.
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A sample Module for Business Owners
This FREE Module, downloadable in pdf format, gives an idea of the style and content of our Business Owner range of modules.
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A sample Module from Business Admin Level 2
This FREE Module, downloadable in pdf format, gives an idea of the style and content of our Administration Level 2 modules.
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A sample Module from Retail Level 2
This FREE Module, downloadable in pdf format, gives an idea of the style and content of our Retail Level 2 range of modules.
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A sample Module from Retail Level 3
This FREE Module, downloadable in pdf format, gives an idea of the style and content of our Retail Level 3 range of modules.
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A sample Module from Warehousing Level 2
This FREE Module, downloadable in pdf format, gives an idea of the style and content of our Warehousing Level 2 range of modules.
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CD - Customer Service Level 2
This learning resource for Customer Service Level 2 is supplied on CD ready for instant print and use by companies, training providers, colleges, consultants etc.
Our Price:
£225.99
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CD - Customer Service Level 3
This learning resource for Customer Service Level 3 is supplied on CD ready for instant print and use by companies, training providers, colleges, consultants etc.
Our Price:
£225.99
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CD - Learn Administration
A bank of open learning materials designed for self study and to deliver underpinning knowledge and understanding for the NVQs.
Our Price:
£115.00
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CD - Learn Distribution
A bank of open learning materials designed for self study and to deliver underpinning knowledge for the NVQs.
Our Price:
£115.00
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CD - Learn Retail
Supporting Retail Operations NVQ Level 2, and the technical certificate, this CD contains over 60 hours of learning material.
Our Price:
£225.99
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CD - Learn Warehousing
Supporting NVQs in Distribution and Warehousing Level 2, providing over 60 hours of open/distance learning.
Our Price:
£225.99
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CD - Management Assignments
A bank of management assignments in both HTML and PDF formats is available for networking and/or adaptation. VAT Free!
Our Price:
£45.00
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CD - Mentornet Customer Service Level 2
Attractive browser based design CD, including online diagnostics, learning plans and of course our unique pdf based open learning resources.
Our Price:
£165.00
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CD - Mentornet Customer Service Level 3
Attractive browser based design CD, including online diagnostics, learning plans and of course our unique pdf based open learning resources.
Our Price:
£195.00
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CD - Successful Business Practice
The Successful Business Practice CD is a browser based modular learning resource developed for business owners and managers. Ideal for use by owner-managers of businesses employing 2-50 people.
Our Price:
£225.99
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Managing for Sustainability
At the beginning of the 21st century, the sustainability agenda has arrived at a point beyond the political, intergovernmental talking shop stage
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£9.99
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Managing Harmoniously
This dossier looks at some of the most difficult parts of the manager’s job: handling conflict, responding to poor performance, implementing disciplinary and grievance procedures.
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£9.99
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Obtaining and Retaining Customers
Using case study examples, this dossier examines up to the minute techniques in market analysis, product and service placement and establishing fruitful dialogue with customers.
Our Price:
£9.99
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Sample Material from Customer Service Level 2 CD
This sample material, downloadable in pdf format, gives an idea of the style and content of our Customer Service Level 2 CD.
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Training and Development
Working to a high standard doesn’t always come naturally. It requires constantly updated skills to keep pace with changes in the workplace, and in the widerworld.
Our Price:
£4.99
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