A sample Module from Business Admin Level 2
This FREE Module, downloadable in pdf format, gives an idea of the style and content of our Administration Level 2 modules.
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Achieving Quality Standards
Most organizations are striving to provide a high quality service to their customers. And that means that staff need to perform to the highest standards,whatever tasks they are performing.
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£4.99
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Arranging Events
This module is about your ability to assist in the arrangement of events. Events may include meetings, workshops, conferences, courses or any situation which requires the bringing together of people.
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£4.99
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CD - Learn Administration
A bank of open learning materials designed for self study and to deliver underpinning knowledge and understanding for the NVQs.
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£115.00
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Clear Writing
Clear writing starts with getting the content right. But it is also about expressing it in the right words put together in the right way, as briefly and simply as possible.
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£4.99
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Creating Business Documents
In the module we will focus on the principles and practices you need to be familiar with in order to produce effective business documents.
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£4.99
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Data Capture
In this module we concentrate on how data gets into a computer, looking at different types ofsoftware and how data can be organized. Finally we discuss security issues andsome safety considerations for computer operators.
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£4.99
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Data Manipulation
This module shows how to manipulate data once it is in the computer, and how to move data around and integrate it into existing data.
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£4.99
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Develop your Writing Skills
Before writing anything, you should be clear about what you want to achieve,and who your reader is going to be. These two things will help you decide what to put in, and how to put it.
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£4.99
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Development Plans
Although the content and delivery of training and development are obviously important, there are other factors which can determine whether it succeeds or fails.
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£4.99
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Efficient Communication
This module summarizes some of the basic communication skills and encourages you to apply these to help save you time.
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£4.99
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Fire Prevention
Fire is extremely dangerous, and is responsible for many deaths each year, as well as an enormous amount of economic damage, lost jobs etc. Since putting fires out is difficult, the main emphasis has to be on prevention.
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£4.99
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Hazards and Risks
This module is a continuation of Module 2711. Whereas Module 2711 focused on the legal side of health and safety at work, the emphasis in this module is on the prevention of damage to health and on general welfare at work.
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£4.99
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Health and Safety in the Workplace
The law on safety at work has become very extensive. It gives protection to you as an employee, and also to others who are on your work premises with youremployer’s or manager’s consent.
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£4.99
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Influencing Others
Whether by accident or design, we can have a great deal of influence on those around us.
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£4.99
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More Formal Writing
Memos and letters are the most important and most formal kinds of writing that most of us have to do at work. Letters, in particular, are important in creating a good or bad image of the organization and the writer.
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£4.99
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Organizing Travel and Accomodation
If your job involves arranging travel or accommodation for other people, it’s important to be well organized. This means finding out all their requirements well in advance, dealing efficiently with external operators like travel agents etc.
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£4.99
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Personal Goal - setting
Goals are vital because they give us a sense of direction and purpose, and we can then plan how we are going to achieve them. This module introduces you to the skills of goal-setting using a step-by-step approach.
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£4.99
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Presentation of Information
In this module we’ll concentrate on how you can present data to the people who need to look at it.
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£4.99
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Priorities and Planning
Time is a precious resource, and you need to be able to make the most of it a twork. This module contains valuable hints on time management techniques including planning, prioritizing work and dealing with interruptions.
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£4.99
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Processing Orders
In this module we will concentrate on some common approaches to ordering goods and services. Module 2792 shifts the focus to dealing with claims for payment, and in particular the essential arithmetic skills required.
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£4.99
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Receiving Goods and Materials
Receiving goods and materials isn’t just a matter of unloading a van. In order to ensure the right goods are received and stored correctly, it's necessary to have firm procedures for checking and handling deliveries.
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£4.99
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Reception Duties
The way people are received by an organization has a significant effect on the way they feel about it. Of course, once they have arrived, this impression starts with the way they are dealt with by the receptionist!
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£4.99
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Security at Work
All organizations have to pay attention to security. They need to make sure their finances, stock and equipment cannot be stolen their information is not leaked or contaminated by viruses etc.
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£4.99
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Sending and Receiving Information
This module looks at the ways information is sent within, between and outside organizations. The emphasis is on knowing the most appropriate methods for different circumstances, and in understanding and complying with your organization's procedures.
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£4.99
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Simple Calculations
In this module we look at the essential arithmetical rules, and how to apply them at work.
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£4.99
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Stock Holding
This module examines the key issues of stock-holding operation and the receipt, storage and distribution of goods.
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£4.99
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Stock Ordering and Control
In the this module of we look at some of the key elements o fstock control: how stock items are requested and ordered, how they are located and issued, and what system is in place to track the movement of stock.
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£4.99
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Storing and Retrieving Information
This module looks at different types of information, and ways of collecting, storing and retrieving it. It also deals with security of information and the Data Protection Act.
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£4.99
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Storing Information
Information systems can be vast or small, and complicated or simple. It all depends on the kind of organization you work for and the purpose of the information system.
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£4.99
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